The City’s Fast Incident Response & Solution Team (F.I.R.S.T.) is just a phone call away!
Our Committment to you….
When you request our help, we will call you back within 24 hours.
Together, we will make a plan to best respond to your service needs.
How do I get assistance from FIRST Response?
FIRST will respond to calls during normal work hours (7 am – 3:30 pm) Monday through Friday. Call or email the Development & Public Works Department’s Operation Division at: 541.726.3761 or email@example.com.
What if it’s after normal work hours?
We will respond to maintain vital services (drainage, wastewater, transportation).
Call the Police Department’s non-emergency line at: 541.726.3714.
What kind of problems?
plugged storm drains or wastewater lines
glass & debris on the roadway
stranded motorist assistance
traffic control assistance
The FIRST program was created to provide a fast avenue for citizens to get in contact with City maintenance staff to resolve problems.
The Operations Division is responsible for this program and maintaining the following public infrastructure: