To help maintain the public health and safety and livability of our community, the City Council has adopted laws and regulations over the years that promote a healthy, safe and pleasant environment. The City’s code enforcement staff investigates potential code violations and enforces the Springfield Municipal Code and Development Code. Our goal is to work with residents and property owners to resolve compliance situations before they reach the need for enforcement action.
Filing a Code Enforcement Complaint
Complaints regarding code enforcement issues may be filed online or by telephone. Inquiries and questions may be sent to CodeEnforcement@springfield-
Submit a complaint online: Temporarily unavailable.
Submit a complaint by phone: 541-726-3680
Regardless of submission method, please be prepared with the following information:
- The location of the problem, with street name and address.
- A detailed description of the problem.
The City of Springfield commonly receives complaints which are not regulated by the Municipal, Development or Building Code(s). If the complaint is not regulated by City Code, it may be civil in nature and the City of Springfield will not provide legal advice or guidance in civil disputes. This includes disputes between neighbors, tenant landlord legal matters or Home Owner Associations Covenants and Restrictions.
Complaint Confidentiality Policy
The City’s confidentiality policy for code enforcement is based on Oregon State public records laws (ORS 192.355). Enforcement records are public, but the name of the complainant is exempt from disclosure. This exemption is called “information submitted to a public body in confidence.” Therefore, any record that identifies a complainant cannot be disclosed. However, notes or letters that do not specifically identify the complainant may be shared.
The City will disclose the complainant’s name if required by a valid court order or if that person will be a witness in an enforcement case. This is to ensure the “right of cross-examination.”
Code Enforcement Includes
Other Code Violations
| Violation | Contact |
|---|---|
| Basketball poles/hoops and other obstructions of the City right-of-way | Development and Public Works, Operations Division, 541-726-3761 |
| Vision clearance obstructions | Development and Public Works, Operations Division, 541-726-3761 |
| Vegetation blocking sidewalks | Development and Public Works, Operations Division, 541-726-3761 |
| Building safety violations | Development and Public Works, Building Safety staff, 541-736-1029 |
| Noise | Springfield Police Department, 541-726-3714 |
| Animals (domestic and farm) | Springfield Police Animal Control, 541-726-3634 |
| Backyard burning – LRAPA Outdoor Burning Guide (Springfield, city limits and UGB, information on page 14) | Eugene-Springfield Fire – Fire Marshall’s Office, 541-682-5411 or LRAPA, 541-736-1056 Main Office or 541-726-3976 Burning Advisory Line |
| Nuisances within the urban growth boundary, but outside of city limits | Lane County Code Compliance, 541-682-3724 |
| Environmental concerns | Development and Public Works Department, Environmental Services staff, 541-726-3694 |
