The Human Resources Department serves as support for all other City departments by providing all major employment, risk and benefit services; administers a job classification system, oversees compensation practices to ensure compliance with State and Federal regulations; works with collective bargaining units and administers the labor contracts; manages the employee benefits programs and coordinates the Volunteer Program.

The department tracks Workers Compensation and Short and Long Term Disability claims which result in additional wage subsidy and worksite modifications. The department also provides access to the Employee Wellness Clinic, staffed with a Nurse Practitioner, which allows employees to access a higher level of care and avoid costlier visits to physicians.