General
City of Springfield is committed to providing equal access for persons with disabilities to its websites and web-based information, services, and activities. City of Springfield has invested in updates to its website to make it easier to use and more accessible for people with disabilities, with the strong belief that an accessible and user-friendly website helps everyone.
Accessibility on springfield-or.gov
The City of Springfield website at springfield-or.gov is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1, the requirements of the Americans with Disabilities Act and Section 508 of the U.S. Rehabilitation Act of 1973. This website features UserWay’s Web Accessibility Widget, which is powered by a dedicated accessibility server. The software allows springfield-or.gov to improve its compliance with WCAG 2.1.
Enabling the Accessibility Menu
The springfield-or.gov accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan springfield-or.gov with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on springfield-or.gov fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on springfield-or.gov or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions, or need general assistance, please contact City of Springfield’s website development Customer Support as follows:
- Email:Â cos@alphacomarketing.com
If you wish to request a specific accommodation to access content on springfield-or.gov or if you wish to file a formal complaint regarding website accessibility, please contact the city ADA Coordinator as follows. Auxiliary aids and alternate formats are available upon request, at no cost:
- Jamie Iboa, City of Springfield Risk Manager and ADA Coordinator
- Phone: 541-726-3724 (Oregon Relay 711)
- Email:Â jiboa@springfield-or.gov.
