Court Customer Satisfaction Survey

Please take a moment to rate your level of satisfaction with the service you received today by selecting the rating that best matches each statement below:

Section I: Access to the Court

1. Finding the Court was easy. *
2. The Court makes reasonable efforts to remove physical and language barriers to service. *
3. The Court proceedings began promptly. *
4. I was able to get my Court business done in a reasonable length of time. *
5. The Court's website was useful. *
6. The Court's phone system was easy to navigate. *
7. The Court's hours of operations made it easy for me to complete my business. *
8. The Court's after hours options made it easy for me to complete my business. *

Section II: Fairness

9. I was treated with courtesy and respect. *
10. I was given an adequate and reasonable amount of time to resolve my case. *
11. The judge listened to my side of the story before a decision was made. *
12. The judge had the information necessary to make good decisions about my case. *
13. The way my case was handled was fair. *
14. I was treated the same as everyone else. *
15. My request was handled in a thorough manner. *
16. Before I left the court, I had a clear understanding of what I needed to do next. *

Section III: Court Staff

17. I was greeted promptly at the front counter. *
18. The clerk was friendly and polite. *
19. The clerk was professional. *
20. The clerk answered my questions *
21. The clerk was knowledgeable and informative. *

Section IV: Court Materials/Information

22. The Judge's speech before arraignments was informative and useful. *
23. The forms I needed to fill out were clear and easy to understand. *
24. The forms did not provide adequate information. *

Section V: Court Facilities

25. The building's appearance and condition reflected the importance and dignity expected in a courthouse. *
26. I felt safe in the courthouse. *
27. Seating in the courtroom was sufficient. *
28. There was sufficient, convenient parking available. *

Section VI: Overall Satisfaction

Background Information (Optional):

How would you describe yourself?
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The information on this webpage is for informational purposes only and does not constitute legal advice. While we make every effort to provide accurate information, there is no guarantee as to the accuracy. Please contact an attorney to obtain advice with respect to any specific legal matter.