Springfield Police Department dispatchers receive emergency and non-emergency phone calls for law enforcement service needs 24 hours a day, seven days a week. Dispatchers guide callers through stressful situations while obtaining and relaying vital information to officers in the field. In addition, dispatchers also maintain an ongoing awareness of the location and activity for all field units via radio communication and software systems. SPD is fortunate to have our dispatchers in-house at the Springfield Justice center, which is a tremendous resource in serving our community.